When someone is looking into a major home improvement project such as a roof replacement, there are several key ingredients a homeowner should look for in their roofing project.
“Trust: firm belief in reliability, truth, ability or strength of someone or something”
TRUST is built from the initial conversation with the roofer on the phone or in person. Also, by doing your due diligence in researching the roofer’s website, social media and their public internet reviews. Your choice of the right roofer is as vital as picking your right mate. A roof replacement will be a part of your family for at least 20 years.
No one wants to be hoodwinked by a company so building TRUST with the roofing contractor is vital for you to feel at ease. You are making a substantial financial investment and are opening your home to strangers.
“Comfort: freedom from pain, stress or constraint”
The ability to have an open line of communication with your roofer is a key component to build the correct COMFORT level. You should be able to openly ask questions about the estimate, the project timetable, qualifications and background of the crew.
COMFORT in talking with your roofer is of the utmost importance for both parties to have an adequate expectation of the project. There will be plenty of questions you will have during the initial consultation, during the work and post job. You should never feel you can’t be open about any concerns or questions.
“Confidence: the feeling or belief that one can rely on someone”
Finally, you must have CONFIDENCE in the roofing contractors you have chosen to protect your home. This will come from your research on the roofer and the relationship you have built with them.
Once the job is over, your relationship will continue through the life of the warranty. You must have CONFIDENCE the job was done to the highest standard and the roofer will honor the warranty if there is an unforeseen mishap.
Schedule A Free Estimate
Most of our customers call our office to schedule a free estimate from our knowledgeable roofing team. The roofing team will do a thorough inspection of the roof to determine how much of the roof needs to be replaced or repaired. They will take measurements of the roof and also consult with the customer on their desire for roof type and color.
Once, all this is complete, Empire Home Solutions will generate a proposal for the customer which we will go over in detail with them and will answer all questions. Empire Home Solutions will go over pricing and convenient finance options that are available for the customer. Within three days, a new long-lasting roof will be installed on your home to safeguard your family and add curb appeal to your property.
Hiring the perfect roof installation company is a task that takes time and research. We recommend our customers to get at least two price quotes from roof installation companies in their local area. Once you know what to expect with your roof installation, you can have a better understanding of the process of the roofing company. Empire Home Solutions will walk you through the process, step by step at your pace.
We at Empire Home Solutions pride ourselves on providing all this and much more to our customers. We are FAIR, HONEST and provide top QUALITY workmanship, give us a call to PROTECT your EMPIRE.
BRIEF OVERVIEW OF THE ROOF REPLACEMENT PROCESS
Step 1: Tear Off
Once the entire property is fully protected, the existing shingles are removed and disposed of properly. The area below will be scanned by a metal detector for any nails that did not get into the dump trailer.
Step 2: Bare Roof
This is our opportunity to inspect the wood decking for any soft or rotted spots. We will correct any carpentry issues, add ventilation if necessary, and prepare the home for a new roof
Step 3: Prep Work
Wood Sheeting needs to inspected to make sure that is attached to roof rafters properly and securely. Drip Edge is then installed to all edges of the roof to prevent rain from gaining entrance underneath the roof material.
Step 4: Shingling
Shingles are installed to the manufacturer’s instruction and to Empire Home Solutions' high standard. We work from the bottom up, followed by step and/ or counter flashing, ridge vents, and ridge capping installation as needed.
Step 5: Project Completion
On a daily basis we thoroughly clean up the job site, sweeping the sidewalks and driveways. A conscientious post-job inspection will be completed by a member of the Empire Home Solutions team.
Our company is focused on making our customers happy. We hire only the best in the industry to get any job, big or small, done right. We guarantee that you’ll be happy with your new roof installation and that you won’t have to worry about problems arising in the future. If something comes up, all you need to do is give us a call and we’ll have it fixed as soon as possible.
From the initial phone call with Warren to set up a meeting for the estimate, to the final walkthrough with Jennifer, the experience with Empire was fantastic. The price quoted for our siding replacement and painting was fair & completely explained in the written estimate. They began the job promptly and finished on time. There were a few unexpected hiccups, on our part, and Jennifer went out of her way to make sure that the job went on as planned and that we were completely satisfied. The final outcome of the project was far beyond our expectations. If you have work to be done, Empire is your answer!
I started my siding project looking at several contractors and settled on Empire Home Solutions after comparing multiple quotes. My initial requirement was less than what the project ended up being but Jennifer listened to my idea. With the suggestions and variations in the cost provided by Jennifer, it was clear long term, I was better following her recommendation. The crews arrived each day on time and their attention to detail was the best I have seen compared to previous contractors that I have used. Either Jennifer or Gentry showed up daily. They introduced us to the crews, checked that the materials were delivered on time, and made sure the work site was cleaned up at the end of each day. The work was done well and in a timely manner.
I feel a sense of comfort knowing Empire Home Solutions strives to understand the consumer and works to meet or exceed expectations. Empire Home Solutions is a company that I will use again and certainly would recommend.
Jennifer and her team were a pleasure to work with and we could not be happier with the end result! They provided a competitive quote, completed the job right on time, with no delays (despite questionable weather), and made sure the home and surrounding area were back to their normal state when the job was complete. Jennifer stayed in touch throughout the installation and was there with her crew every step of the way. I highly recommend Empire Home Solutions!